Faïencerie de Gien
Service boutique en ligne
78 place de la Victoire
45500 Gien France
Phone : +33 (0)2 38 05 21 50

You will find answers to your questions in our Help-FAQ

Your question * : Your question is based on : The on-line BoutiqueMy order, my deliveryPurchase of the piece per unitA press contactGien’s factory outletVisit to the museum, manufacturing unitRequest for documentationPiece expertiseI am looking for a sales point in my regionI am or I expect to be a gien distributorOthers

In order to enable us to respond at the earliest,
please indicate your order references.Faïencerie de Gien’s online boutique does not dispatch an article without its original packaging.
In order to buy or order pieces without the packaging proposed by Faïencerie de Gien’s on-line boutique,
we request you to contact your regular stockist.

In order to find a stockist in your region, consult our section BOUTIQUE LOCATOR
or the section « I am looking for a sales point in my region” of this contact form. You can find information concerning our factory outlet by consulting our section
Gien’s factory outlet or Factory outlet at Bordeaux .You can find information concerning our museum by consulting our section

The Gien museum .Kindly complete the contact form with your postal details for
the dispatch of documents. Please specify the desired patterns. We are not in a position to provide you with an estimate for the pieces by taking into account their age.
For this purpose, we generally recommend contacting an auctioneer or a Faience-earthenware expert.
We advise you to consult our book of marks that you will find by clicking on the following link:
The book of marks , will help you in dating your piece.In order to find a stockist in your region, consult our section BOUTIQUE LOCATOR .

Your E-mail address * :

Last name *:

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* You have the right to access, modify, rectify and delete data concerning yourself (law « Information Technology and Civil Liberties » dated 6 January 1978 modified).
For any request, contact: Faïencerie de Gien – On-line boutique - 78 Place de la Victoire – 45500 Gien or by clicking on the link contact us.